Refund Policy

This policy explains refunds for Quoza paid plans. Paid plans are not on sale yet; this policy applies once they launch.

Who you buy from

Paid plans are sold by Paddle.com, our reseller and Merchant of Record. Paddle takes the payment and makes any refund to the card or account you paid with.

Quarterly and longer plans

If you're not happy, ask for a refund within 30 days of your first payment for a quarterly or longer plan and you'll get your money back in full.

Monthly plans

You can cancel a monthly plan at any time. Your plan stays active until the end of the month you paid for and you won't be charged again. We don't refund part of a month.

If something goes wrong

If you were charged by mistake or charged twice, tell us and we'll have the wrong charge refunded, whatever plan you're on.

How to ask

Email antony@quoza.app from your account email, or contact Paddle using the link in your receipt. This policy doesn't take away any rights you have under Paddle's buyer terms or the law.