Send is greyed out
A line has no price: type it under the line and tap Save price. Or the quote was already signed or declined.
Updated 22 Oct 2026 · Fix
Send quote stays off when sending would put something wrong in front of your customer. Find the message under the button.
| What you see | What to do |
|---|---|
| Add the missing prices to send | One or more lines are marked Needs price . Under each of those lines, type the Unit price (more than zero) and tap Save price. When the last one has a price, Send turns on. |
| Something went wrong. Your work is saved — try again. | The quote was already signed or declined, or an option has no lines. Signed and declined quotes can't be sent again. For a new price, start a new quote. |
Why a line without a price blocks Send
So your customer never gets a line with no amount, or at zero, by mistake. The banner at the top of the quote tells you how many lines need a price.
Thanks.
Sorry about that. These might help: